MCD Connect – Fulfilment Services
Our RA rate has dropped to almost nothing. This is because using MCD Connect has taken 24 hours out of the supply chain and the clients are getting their handsets while they are still hot! - Stuart Leary, Director, Grove Communications Ltd.
What is MCD Connect?
MCD Connect is the industries’ first ever, only real-time managed Fulfilment Service with the unique added benefit of pre-application Anti-Fraud Screening . It is more than just a connection processing – next day delivery to end user service, quite literally; all you need to do is close the sale, and we will do the rest!
An end to end service.
Via our bespoke web browser based system, applications can be data captured easily whilst the sale is being made and be fraud screened within seconds.
The MCD Connect highly trained team then connect the handset on your behalf direct with Orange or T-Mobile, and the handset despatched directly to the end user with any media you require enclosed within the package.
We even pro-actively track the successful delivery of your customers handsets, so you have complete peace of mind that your customer has successfully received their new phone.
Our relationship with Midland is more like a partnership, our goals are aligned. - Martin Lauer, Managing Director, The Mobile Point Ltd
Priority stock as and when you need it.
As MCD Connect works with a virtual warehousing process, dealerships benefit from not incurring the costs and headaches having to purchase, securely store and insure stock.
Dealerships can view their priority stock availibilty real-time. Handsets are invoiced for on the day of connection, assisting positively with business cash flow.
Information Management.
The MCD Connect system also has the functionality to be used as an information management system for your sales – enabling real-time tracking, management of returns and a whole range of managerial reports are available at the touch of a button.
It also has extensive search facilities to help you locate specific sales, or groups of sales.
Full on site system training is provided for all dealerships – regardless of their size.
New Service - Out of Office Hours Fulfilment Service for Upgrades
Don't want to wait until the morning to upgrade your customer? With MCD Connect's new Out of Office Hours Fulfilment Service you can connect upgrades at any time via our unique online stock allocation system, with Fulfilment Dispatch directly to the end user. You do not need to miss a connection or hold stock on site, your stock is not invoiced until connected and dispatched, brilliant for your profit and cash flow.
Click here for your free information pack
Midland contradicts all the bad press associated with the mobile phone industry. All their staff are sincere, honest and reliable - we would never consider connecting any other way.